Just got my Balyage done by Kathleen and hair blow dried by Drew ... :) needless to say feel and look like a million bucks! Kathleen was great in addressing all my colour concerns. Their after-sale experience is amazing. Knowing how concerned I was with my colour (coloured my hair for the first time), they were so great in giving me suggestions and mentioned I could come back to change my hair to the original colour any time :) Best of all, they are right next to my go to nail salon...Spa Nails!!!