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  • I was a long time customer of Pine Cleaners - even with the previous owner. One of my dry cleaning orders got lost by the new owner and I did not have my ticket. Orders get lost at dry cleaners and they usually turn up. I asked the then new owner about my missing clothes and they said they did not have them. A couple of weeks later when picking up a different order I was given the wrong clothes in addition to my clothes. I showed the owner what happened and said this must be what happened to my clothes that were lost. When I talked to the owner and showed him how I was given the wrong clothes and that must have been what happened to my clothes, he got very defensive and kept repeating and repeating "I HAVE NO PROOF WE LOST ANY OF YOUR CLOTHES." I showed him the wrong clothes that were given to me and again he said "I HAVE NO PROOF WE LOST ANY OF YOUR CLOTHES." That was the last time I used Pine Cleaners. I lost $300 to $400 worth of clothes. Everybody makes mistakes and you would hope when they do that they would try to make it right. That certainly did not happen here!!
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