For the last year I have noticed unreasonable long lines at our Bank of America in downtown Medford, Oregon It looks like a calculated move to force customers to online banking. They have even done away with the drive up window. The tellers that work there are very nice and very efficient. Have been banking at this bank(building) since1974 but I am looking at other options since I like banking in person. What they will do is force customers to other banks. In the last few weeks I have have been in several smaller banks in Medford in the last few weeks and I noticed much smaller or no lines with lots of tellers!