Yet another place to avoid to eat at during holiday season (Nov-Dec) or if you are planning to see a show at the Jubilee. Arrived there before 6pm, the place was practically empty except for a private room where there was a Christmas work party. Got seated after a while, put in our drinks and food order, I believe 6:50pm arrives and still no food but 1 drink. We have a show to see at the Jubilee at 7:30pm. We never got our food. We had to leave.
When we left, the server apologized because they were short staffed because a server did not show up to work and the other server was tied up in the private party, when we left, another group left as they also were seeing the same show we were seeing at the Jubilee and couldn't get any food. The server then put the close sign up as the restaurant could not serve the people who weren't part of the Christmas party.
Really really appalling. Shame on management for not bringing in more staff on an event night at the Jubilee. Some people did not want to wait in line at Chilli's so they came to Ricky's. Lose lose situation. Frankly, if you are planning to choose Ricky's you're better off going to the food court next door. Cheaper and you'll actually get your food in time for your show.