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| - Let me preface this review by saying that I would have given this place four stars if it weren't for my experience...
So, I was in town for a wedding and prior to making my way to Vegas I did some yelping and found this place. I am simple. I just want a french tip pedi and a buffed mani. This place had a good combo for the right price and I made an appointment for myself and a friend prior to heading to Vegas.
We arrive, the place is clean and we're greeted by the employees. We're immediately seated and the water is just right and the spa chairs come with a massage feature. So far so good.
Karen did my nails. She provided a pretty good pedi...but the massage was weak. I knew that french tip would cost me an extra $5, no problem. When it came time to do my mani, I was debating between clear polish or a buff. Doing the polish would have been way out of character, but I was considering it. She said that I should buff my nails. I agreed.
So, I go to pay and it's $5 more than I expect. Excuse me?
No where on their pricing list does it say that BUFFING is an extra $5 and she didn't tell me that buffing would cost more when she swayed me in that direction.
Her reasoning? The tiny 1.5"x1" buffer costs them....five dollars? I don't think so. I've NEVER been charged extra for buffing. Ever. She then had some BS about how the pricing was never updated...Well then, you should have TOLD me. Either I would have felt good about agreeing to the buff, or I would have said no thank you and gone with the polish.
I told her that I would pay, but also mentioned that she should have told me about the cost and that's when she decides to give me a discount. At this point, I am figuring it is pennies...but she took off the $5.
I felt duped. I don't go to Vegas often and if I go back again and need my nails done, I am not going to this place.
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