Novant receives one star from me only because you exist and I'm sure Novant has helped others but, I didn't get help last night. Her expressionless face said it all; just wanted to go home. I was turned away because I didn't have my medical cards. Maybe this is how they operate in Charlotte. So EVERYONE in Charlotte carries their medical cards? EVERYONE? No one forgets do they?
But I know you can call to verify coverage with a valid drivers license . Novant is just not smart enough to do something like that. No thinking outside of the box here.
No sense of "URGENCY" at an URGENT Care Clinic.