Eating at Great Wall is a regular routine we do on the weekend with my family, however something that happened today disturbs me. In that more and more non Asians are eating at this establishment I'm wondering if anyone else discovered a price discrepancy from their tickets where they seem to practice charging more. If they have a policy of charging for gratuities on top of food depending on number of the party. It is not mentioned where I noticed. There was three of us and I discovered this after trying to teach my child about adding and knowing how we spend our money. I caught the lady from overcharging and she gave me a lame excuse. I'm a little sad when I see inconsistency in quality and service.
After 4 months I decided to come back and give it another chance but still they practice to deceive their customers. I guess now I've learned.