I do a lot of freelance AV work at the Royal York hotel and the closest place to go late at night or early in the morning is this place. Every time I order I have to say excuse me several times because I can't understand what the cashiers are saying. If you are on the front lines serving the public you should be able to communicate clearly. I shouldn't have to ask you 3 times to repeat yourself. Same goes for people answering phones!
And what's the deal with not accepting Interac?