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  • I have to give props to the Orchard in Chandler. My laptop was dropped, screen side down, onto my tile floor causing the entire display glass to shatter. I took the computer to Apple at the Mall and was advised the only repair they could do was to replace the entire upper display unit including the metal case to the tune of $450. The rep at Apple suggested I look around for another place that would be able to replace the glass only. They wrote down a few places they recommended including the Orchard. I hadn't given much thought to the Orchard initially and decided to try to replace the glass myself. Many curse words/broken glass/hair dryer/tweezers later I came to my senses and took the computer to a professional. I did a quick search online and found this location right around the corner. The tech at this location greeted me promptly and advised he would be with me in a few moments as he was swapping out a hard drive out. Meanwhile I checked out the computers they had for sale and waited a total of 5 minutes. I brought the computer up when it was my turn and was happy to hear the LCD was not damaged by my attempted repair. The tech reassured me they would still be able to replace the glass and had seen much worse. Only downside was that they had to send it to their Mesa store for the repair. Total cost just under $100 since I already had the glass screen. Much easier to stomach than the first figure. I also dropped the computer off on Sunday afternoon and it was back on Tuesday. I checked through my files and made sure everything and the new screen worked/looked just like the old one. I was very happy with their level of professionalism and speedy repair.
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