Bought the Brazillian blowout on Groupon. It was advertised to make curly hair straight for 6 weeks minimum even after washing. It took almost 4 hours to do my hair. It also was supposed to include a cut. The cut was uneven and terrible. My hair was straight, but kind of fuzzy on the ends. My mom finished the ends later with a flat iron and it looked good. I waited 3 days to rinse, not wash it as I was told. It went all the way back to as curly as it was to begin with. Called Cathee and she said she had a better product and it would be in in a few weeks. This was June. Finally in Sept. got a new appointment. On my way to my 1:00 appt. she called me to ask where I was. She said she changed it to noon per my request. I had requested to change it but she left me a message saying no she wanted to leave it at 1. She repeated 1:00 at least 6 times in the message. She said she never said that and I had to miss my appointment because she scheduled another at 3 and would not have time for me. She also was short and rude with me. She called back later after I played her message back into her own message as she would not answer her phone. She then asked if I wanted to reschedule?? I had to take the day off of work twice and still have curly hair and am out $150. I will be requesting a refund from Groupon and start a dispute with my credit card company. She did not handle the professionally at all in my opinion and I will not be returning or recommending her to anyone.