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  • well.......I was taken here last night for my birthday dinner at the suggestion of a friend. We were going to dine at The Keg because my request was Filet Mignon and King Crab Legs. This place.....oy! we had a 7:15 reservation. had to wait for a few minutes to be seated....not a big deal. we were sat and began to look at the menu. PRICEY! which is fine for us usually. Asked our waitress Brittany if they had Filet and crablegs.....I was told that i had to order TWO plates.....one for steak and then another whole plate of crab legs.......huh? 12oz filet was $34 and 16oz crab legs plate was $46.........AND.......ALL of the entrees come with NO sides at all.....you have to order your sides seperately....another $8-$14 just for a side. WHAT? no salad before....no nothing. they brought bread out to the table....but they were breadsticks and they don't even give you enough for everyone at your table to have a whole one to themselves. put in our order......food arrived........40 minutes later? are you kidding me? yes,,,,,there was a well done steak in the mix......but that should have taken 20 minutes. at the most! our foodserver Brittany was EXTREMELY scarce! extremelely!!! the steak....when it finally came out.....was very good and fresh.....i will say that.......but the fries we ordered for my son.....came out cold. sent them back......still room temperature. and they tasted like they were fried in old grease. eh. It was birthday and i didn't want to make the table of my guests feel uncomfortable by complaining. so i zipped it. THEN. I was told they would be bringing out a special dessert with a candle for my birthday. okay.....cool. brought out this big plate with a delicious dessert on it and a roman candle to blow out. i think it was the butter cake....which was absolutely delicious. FINALLY......after flagging down the "too busy to give us the great service we thought we were paying for" Brittany.......we got the bill. We had 6 ppl in our party. two of the people split a steak.....my husband, son, and i split two filets....one 8 oz and one 12oz and a 16oz king crab leg......we had the french fry trio to split....lyonnaise potatoes.....and the lampchop fondue. our bill came to over $250. How? they charged us twice for the french fries that we sent back.......the sharing of the over priced meals....AND.......THE BIRTHDAY DESSERT???? they charged me for the birhtday dessert that THEY chose for me? had i known that I would have liked to try something else on their dessert menu. THEY CHARGED ME FOR A DESSERT I DIDN"T EVEN GET TO PICK OUT. I am in total disbelief of this place. Don't go there. we are by no means "cheap" people. but like anyone else....don't like to go somewhere that we feel we were robbed and cheated out of a great dining experience. DO NOT EAT HERE. you are better off paying the same amount of money.......getting great service..........and not feeling like you're robbed and any other reputable steak house. This place needs to do some serious thinking about their pricing and teach their foodservers that if you are going to work at a place that is that pricey....the service better be tip top!
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