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  • I've been meaning to shop here for a while, but the hours and location aren't the most convenient for me. Totally not the store's fault. I finally decided to suck it up and make the time because I like to shop local and I felt like a place that specializes in decent footwear (and only footwear) would be able to help me find a great shoe for a job that requires constant standing/walking/running. Sounds good, no? Uhhhh....no. We stood there for just over 5 minutes being watched from the repair window without anyone acknowledging our presence. Finally, we were approached by a young lady carrying a gigantic bucket of attitude. Call me crazy, but I require a little courtesy. I don't need ass-kissing, but I need a minimum of hair-flipping and deep-sighing. Sorry to inconvenience you by requiring that you do your job. I can get this level of service from a teenager at a mall (shudder). After a brief (odd and aggressive) discussion about my shoe purpose, she walked away... to find some shoes, it seemed. No discussion of shoe style/color or any measuring of the foot. Maybe she's that good? Her first trip to the basement yielded a few pair of shoes but no luck(surprising) so she went to try again. I appreciate that effort. We waited about 15 minutes and never saw her again (also no other customers). In the time we were there, I counted 5 employees. One spoke to us. What terrible service for that many people who have to rely on things like return business to stay afloat. Just a very weird/Twilight Zone trip that I won't repeat.
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