I was so excited that I got an email from Yelp that Lawrence made a comment on my review. I have to return immediately from my work break to reply to his comment and don't want Yelp to delete my review. Lawrence, please check your records in 2013. My cute little dog's name is XYON and I guess you'll see my name from this review. Yelp, please don't delete my review as these are facts and really happened. I hope my review will help other readers.
Thanks.
Update:
I got a message directly from Lawrence and would like to share it with the readers. Please note that I chose to kept quiet until I read Nancy's review as again, I though my experienced was an isolated case. After this, I will not add anymore to this and it's up to all the readers to decide. I rest my case.
This is Lawrence message:
Subject: RE: Your comment on my review of The Groomery Spa and Bistro
"Your review is not a truthful accounting there for not an actual review. It is retaliation in frustration of not getting a type of service we never offered and do not provide. It was not personal that I did not agree. I would not be able to cover any injuries to you and do not have a workspace to accommodate.
. In any case clients cone to us for expert, You can find self serve bays at pet value. So you have written two nasty reviews because I felt I couldn't offer what you want. So could not meet your needs. I only take payment. From those I can meet expectations. I feel that it is best to be clear so that instead of being disappointed with our service you can go to,pet value where you can comb your own dig no problem."