First of all, it's almost impossible to make a reservation there because nobody answer the phone.
Secondly, the host/hostess are not friendly at all.
I understand one person is not that important since they have a lot of good reviews. HOWEVER, one could be back to many reviews if you guys keep treating people badly. There is Archi's which is also Thai restaurant. Now I only go there since they have 3 locations in Las Vegas. They are friendly and treat even one person good enough.