I've come here twice, 6 months apart, to have my 5-year-old daughter's hair trimmed. Nothing fancy, just cut off the dead stuff and even it out. Not sure how you mess that kind of a cut up, but two different stylists did. They must be taught a method here that just doesn't work. I will never return to this salon, and definitely suggest that no others do. Maybe they would be ok doing a men's hair cut, but I don't trust them to be professional enough to handle long hair anymore.