I don't think this place is deserving of the 4 stars that it has. Went in for lunch on a weekday around 11:30 and found the employees just sitting around doing nothing. We were the first customers of the day, but it seemed like they hadn't even bothered doing any kind of set-up until we ordered.
The cashier seemed to have no idea what she was doing. We watched the cook methodically heat a piece of chicken for a "grilled" chicken sandwich (Chipotle Chicken Club) in a toaster oven reminiscent of Subway. But at least Subway is fast - it took forever to get our food and it was not very good.
We were the only people in the place even when it hit peak lunch hour - only one other person came in and we watched her stand at the counter for 5 minutes because both the staff had gone into the backroom and didn't bother coming back out.
Perhaps this place is better during the weekend... but I won't be back.