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  • I am usually big fan of embassy suites hotels. I visited this hotel with a convention group. Let's just say this hotel was not prepared for the 3000 women in my convention. The hotel suite it's self was top notch. We had a remodeled kitchen with a huge jacuzzi tub in the bathroom. My only disappointment that with such a nice kitchen there was no kitchen wares. No forks, no plates, NOTHING! Why have a nice kitchen in the room and not include these things? The service in the hotel restaurant was lacking. They were really not prepared for so many demanding women. Included in our room rate was a nightly manager's reception where everyone was given 2 free drink tickets. I think they will re-think this next time. This manager's reception completely overloaded the staff. I wasn't please that when I checked into the hotel they put a hold on my credit card for the full room rate for my stay + an additional couple of hundred bucks for incidentals. I'm writing this review 3 days from when I left the hotel and that hold has still not been taken off my credit card. On a normal visit this hotel would probably have been top notch. With my large convention group, I'm going give an average rating.
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