I absolutely love this chain, but my experience at this particular restaurant was awful. We walked in to an almost empty restaurant, yet still had a very long wait for our waitress. I ordered the classing wings and when the order arrived, there was no sauce on them!? When I pointed out the error, the waitress said she "asked the kitchen twice if there was sauce on them...meaning she couldn't tell the difference between plain fried chicken and her restaurant's signature item?? They were courteous in trying to correct the error, but whatever sauce they put on them the second time had neither flavor nor heat. I really do love Hooters' wings, which made this visit particularly disappointing. I will say that management apologized for the disappointing meal, so my issue isn't with management, beyond needing to provide at least one waitress some remedial training.