What can I say excellent service prompt response and a shiny red tow truck with a courteous professional driver. I locked my keys in my car on a Friday morning before a flight at the airport garage. I called and told them that I wouldn't be back until Sunday around midnight. They said that they would be open. On my return back to Cleveland I called Charlie's and told them that I was at the baggage return. Less than 20 minutes Frank was there to meet and greet us in an impressive red tow truck. He helped us search for our car and was extremely patient. Low and behold after a couple of attempts we located my car and within minutes it was opened. What's even more amazing is that Frank didn't even charge me. That's right. He did it for FREE!!!! I still say it had something to do with my girlfriend complimenting him on his truck. Haha!!
Like I said highly recommended and professional. 5 stars all the way