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  • Do not purchase box spring encasements from this company. Better yet, don't use their service at all. JS Pest Control's response is "I believe that after the customer purchased the encasements from us she found them cheaper at bed bath and beyond, she then purchased them there and I believe damaged the ones she purchased from us believing if they were damaged she would get her money back." My response: I did purchase a new encasement from Bed Bath & Beyond the same day I emailed the photos of damaged encasements to JS Pest Control, 5/11/2015. These encasements were damaged by the JS Pest Control tech since they were the ones who put them on (I was not at home at that time). I was not going to risk the potential of bed bugs escaping the box springs, so I purchased them immediately. I did not find them cheaper at Bed Bath & Beyond; in fact, they are more expensive and of superior quality. With an issue as sensitive as pest control, I am not pinching pennies on encasements. Not only did I have to purchase new encasements, but I also went through a different company for bed bug treatment of one of the rooms just a month later. JS Pest Control did not move furniture in one of the rooms they were paid to treat (that is part of the service). Pest Control Solutions, Inc, fulfilled the terms of their service and to a much higher standard than JS Pest Control. The service I paid for and received from JS Pest Control, from the bed bug chemical treatment to encasements is deplorable. At this time, I do not intend to dispute any portion of the $600 bed bug home treatment; however, I do expect to get money back for the encasements damaged by the JS Pest Control technician as they were the ones who put them on my box springs. This is just a small portion of the $865 they swindled from me. It is not nearly an equitable remedy, but it is a resolution.
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