It's only recently that I've patronized this store. They reeled me in with their deal of getting $15 for every $30 you spend. I realized later that this came with more stipulations, but I digress. This particular store is located in the Arizona Center and I had some time to kill before a dinner date. Like others have mentioned, the customer service is scarce but I don't mind being left alone as I shop. I beelined for the sales/clearance rack and tried on clothes in their dressing room. I wanted to make sure I liked what I was purchasing, since the clearance items were final sale. I ended up getting a pair of pants and a blouse for $20 so I was happy.
It seems like the second floor is closed, or has no merchandise. There was a sign on the stairs blocking the way up so I assume that it's not open to the public.