Piano Moving / Disposal
Given a window of 8:30 - 11:30. Didn't show up until 1 pm. Calls to "Cindy" went unanswered, and she doesn't bother to set up her voice mail. She called me at 2 p.m, and went on to tell me that they need to set up their day to make sure they are not criss-crossing the city. That is fine, but once you make your plan why not contact your customer and let them know. Cindy doesn't care to hear any of this, "that is their policy". She is not concerned with any of your problems. I think for the price, they could have someone answer the phone and update you on when they will be arriving. The movers acted professional and worked quickly once they arrived. But don't expect any customer service. They will get to you when they get to you. We have another piano at another location to move, and we certainly won't be calling CW Piano movers.
$542.60 to dispose of a piano