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| - I don't like to write bad reviews, but my experiences with this place just honestly haven't been that great. My friend and I had originally purchased a groupon for the full set and 3 fills, which was a really good deal. Our first appointment we went together, and although the tech was really nice, we were both unimpressed with the lashes, and I personally was disappointed that it was only for a "natural set" so I went back a week later and paid the $25 to upgrade to the "volume set". So I've used 2 of my 3 fills and every time it was a pain in the ass to schedule an appointment because they don't answer the phone (probably because every time I've been there they only had the one tech who was doing my lashes, no receptionist or anything so the phone was ringing off the hook), and also it would always be a long time out for an available appointment, like a week or two which is inconvenient when your lashes look like crap because they need to be filled. So anyway my last appointment I scheduled the next fill a month ahead because of the ordeals with scheduling. So normally the tech would give me a courtesy call a day or two before to remind me about the appointment time which was nice. This time that didn't happen, and I believed my appointment was at 10 because as you can see, their business hours say 10-7. So of course the lash tech called at like 9:05 and said I missed my appointment at 9. I apologized and told her I scheduled the app. A month ago and thought it was at 10 and asked her when I could reschedule. She had a bad attitude and was even a little condescending, I told her I usually get a courtesy reminder call and it would have been really helpful this time. She said "sweetie I have hundreds of clients, I don't have time for that." So then she said the next appointment was a whole week later, and she made sure to add that it would be even longer if it wasn't a cancellation which again I felt like she was being condescending. So my lashes look really bad so I decided to call a lash place (that is busier, much more professional, and has a much better reputation) that's closer to me on my side of town (southwest) and they were really nice and were even able to get me in the same day. So I thought it pretty funny that a much more reputable salon was able to do a same day appointment, but lash Vegas which I consider a pretty crappy unprofessional salon is "too good" for their clients and doesn't have appointments available because they have "hundreds" of clients lol!!!!! So at this point I am going to just cut my losses for the fill I already paid for because it's not worth it. My friend who bought the groupon with me actually already did the same thing, she went to a different salon and was much more impressed with the results and their customer service so she cut her losses and didn't go back. Also I just have to say that it is very strange to go to a lash place that is also a tattoo parlor lol
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