I think this is the BEST place to have steak EVER! I've eaten at Ruth's over 30 times. I love the sizzling steak with butter. I have always had my cowboy rib eye cooked to perfection. I have always loved the freshness of that cold butter with fresh n' hot bread. It's always cold and fresh with no other flavors absorbed in the butter. The salads are all fantastic! So fresh! I've had every side dish and I love them all. The desserts and dessert wines are perfect. All of the wines are great too. Shirley Temples are so nice.
I've always had excellent service at the Camelback location. (One in Vegas had slow service but they were very busy and I think understaffed and Scottsdale location was just alright - not as attentive as Camelback location)
Yes, it is expensive. We expect that when we go. I think it is VERY much worth it though. They have the right to serve ala carte. The prices aren't outrageous. The food is very, very good. The sides are the perfect size.
I also like the way they wrap the leftovers to go in nice boxes and bags.
To comment on a few of the other postings here...the servers tell you the plate is sizzling hot. They even ask you to raise your napkin over your chest as they set it down. The guy who burned his hand should have been warned. Sorry if he wasn't. And the butter is what makes it so special and wonderful. The servers tell you that it comes with the butter. It is not swimming. They put a little pad on the top at the last moment and that hot plate keeps your steak hot. As for people who have had bad service and wrong steaks, that is not the norm.
I have never had a better rib eye. We try to do it like Ruth's at home, but it's never quite the same. Never had any of their other steaks. I also recommend the stuffed chicken. Oh my! Again on the chicken, the butter and sizzling makes it AWESOME!