Husband and I had a pretty good experience here - found the associate very knowledgeable about where the cribs were made, differences between cribs and mattress details and was friendly. We're low maintenance and then phoned back to order the crib by phone (knowledgeable and friendly) and they promptly emailed me the receipt and credit card authorization. Crib was actually cheaper here than WestCoastKids. Will have to report back if crib doesn't come within expected 6-8 weeks. Enjoyed the parking in front of the store (2 spots). Delivery is expensive though. $125-200 unless you want to pick up in Etobicoke. They have high end cribs here on display. Comparable to their website. Lil Niblets is better for chairs and strollers.
EDIT: Arranged for delivery over the phone and on the day, no one came. We called back and apparently they did not put in that order to the delivery service! They gave us a free product for the mistake but I had hoped we wouldn't run into such issues since I read about them in other posts. We weren't in a rush to get the crib but this might be a consideration if you are.