If I can give this place 10 stars out of 5.... I would.
I stayed here during over New years while attending all the Winter Classic Events. The Washington Capitals ( rode elevator with Ovechkin and several other Caps ) as well as many of NHL VIPS were staying here as well. Everyone I met was super friendly.
The service was unbelievable. Whatever you needed..... You got. Just a touch a button on the phone. The answer from the staff was "at your service" and " right away sir" . The rooms are incredible. Great views and very modern with anything you would need. The television is 42 inch flat screen with great channel selections in HD!! Even had NHL Network. A first in any hotel I have ever stayed in. The bathrooms are huge with a separate tub and shower. The king sized bed I had was heaven. The mini bar was the best stocked of any I have ever seen. The coffee maker is a one cup Kuerig System. I am a convert.
The Nicest hotel in Pittsburgh. Worth every penny.