They did a great job redoing the carpet in our new home. Professional workers came in, introduced themselves, and got right to work on the carpet. I was kept in the loop with everything every step of the way by the owner of the company. She gave us a great price and a great product. Explained the pros and cons of each product thoroughly and was very helpful and honest. I would definitely recommend working with Kathy and Floor Coverings International and will continue to use them for our flooring needs.