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  • First of all Choice Home Warranty assigned them to us. I hate writing a Bad review I explained to my home warranty it was only the cartridge in my valve for my tub shower trim that was leaking . I even asked if they cover it . Boss plumbing called me very quickly , I have to give them for that one , because it was emergency , we had no running water. They accommodated us very quickly . The problem is before they came out , I ask if my warranty coved that , they didn't answer my question they said they would have to send the plumber out. Which I can understand. When he came out he told my husband it was the cartridge ,he said my home warranty wouldn't cover it. He said the work would cost $180 we agreed to it , figured he was already there so just let them do it. Then he told my husband he needed the other $45 for the warranty charge , so now he wanted $ 225 wow just to replace a cartridge When I called him on it , asked why he didn't give us the total price before he stared the work he just was rude and nasty . Told me it was the warranty fault and ours . He needs to learn how to communicate should of told us it was $225 before he did the work Not after . He was very rude So I still have a no working shower .
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