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  • Horrible. Horrible service. We're staying at SLS and decided to come here for lunch.. Wish we hadn't wasted our time. We come in, and it's not busy at all. We ask for a booth for 4 people, they seat us in a booth made for probably about 10. Huge table. Really? We asked for a smaller one but the hostess or whoever told us, "Well they're all dirty so.." there were at least 5 dirty empty booths at the time so I asked if they could clean one maybe? Hostess seemed irritated that I god forbid even asked of such a thing.. and told us that if we wanted to wait that we could. .. ok.. So we waited for them to clean the table. And waited. And waited. They finally do and we go to sit at the smaller booth, and one of the servers tell us "uh, somebody is going to be sitting here..." we replied "yeah, us." Totally rude. Eh, whatever. We get our drinks after waiting for at least 7 minutes for anybody to even realize we exist. From the busser. The server comes later to finally ask what we want. We order, and I'm watching the tables around us being sat.. at least 3 tables we all watched being ignored. Waiting at least 10 minutes to even get acknowledged. Are you kidding me? One table ordered champagne, and the server didn't even know how to open the bottle. Had to take it into the back. The customers seemed confused. The people at those tables were still waiting to order food, looking around for anybody to help.. seriously there's so much to type but I can't even deal with writing the rest right now. Just irritating that customer service has gone down the CRAPPER.
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