Receptionist was rude everytime I called. I never received any of my calls back after leaving countless voicemails. One particular problem I had was getting a simple name and phone number of someone THEY referred me to. Receptionist refused to take 2 minutes of her time to get this simple info out of my chart. No one from referrals ever called me back. The 4th time I called, a month had gone by and finally the receptionist gave the information after I became irritated. The PA always looks unhappy with her job, and seems to be in a rush. Plan on changing my care soon. I am very flexible as long as there is a decent level of professionalism. There seemed to be a lack of that at Mckellips Family Medical. Was planning on bringing in my husband, but plan on finding him a place with better quality of care.