I can be a pretty demanding customer., especially with the stress of buying a new house coupled with a new job in the same week. Nick helped to make things a little less stressful.
I called him on a Tuesday to do a difficult ceiling fan install on 14 ft high vaulted ceilings. He was there Wednesday afternoon and did everything that was required to get it done. Whoever build my house/did the wiring did a half assed job that rivaled DMV customer service. Nick worked under the light if a headlamp, cut into drywall, went to a hardware store, rewired the entire system, and then installed the second one. He was there for over 4 hours and kept us informed the whole way through. He stayed over 4 hours, until the job was completed.
After that we had a conversation with him where he have us insider knowledge on what plumbers charge (ever heard of a trip charge? That's where you pay some clown to come out to tell you he can't fix something). I will be using nick for this home and every other property I own. He even charged us less than quoted and wouldn't take my cash when I tried to pay extra. I'll have to find a way to sneak it in to payment for other jobs!