My realtor recommended Justin Rosenal for the financing on my first home purchase. He gave me a lot of info on the process before I made any decisions- I didn't feel pressured to choose them at all but I'm glad I did. They were clear on what was needed from me and when, and they came through on their end every time. My questions were answered with little to no delay by email or phone. When I was having a mini-panic attack about a few snags (having to move the closing date and whatnot), Justin called me that same evening and was so patient, informative, and reassuring. The other people in the office I communicated with were just as friendly and knowledgable. I can't believe they somehow made the mortgage process easy! It was still a stressful couple of months, but I felt that I was in good hands with Victorian.