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  • We will never shop anywhere else for a big holiday meal again! We reserved a roast for a big (pressure filled) extended family holiday meal. We had gone in person around 2 weeks before Christmas and gotten a reserve ticket with a pickup date of 12/23. The woman we reserved with (Barb) was amazing, and she called to double check about the cut. She made us feel very warm and well taken care of. Flash forward to today (12/23), we combined a big holiday shopping trip with a pickup of the meat. The market was very manageable, but we were in quite a hectic state trying to make sure we'd thought of everything, splitting up the shopping list among the group, and re-convening. We were frantically bagging and handing off to one another to carry to the car. After about 8-9 hours of baking, wrapping, and generally blitzing through holiday prep, IT. IS. NOT. THERE. It isn't in the freezer. It isn't in the car. Somewhere in all our handoffs it got left behind. We begin to panic. We call Giant Eagle, and they've had it in back freezer for us the whole time. What's more, we realize AFTER the call (when we've already dispatched an emergency contingent of the family back to the store) that we got a voicemail while we were still driving home from Linda B at Giant Eagle at the beginning of the day. She'd given us a heads up about leaving the roast, let us know she'd store it safely, and even apologized to US (when it had clearly been our screw up) that we'd have to make the trip back. Disaster averted. The roast is safely on its way. Holiday customers for life.
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