My other review got deleted bc I had wayyy too much to say and not enough space. So here goes.
This place hella sucks. I checked in online and got there early and people who came in AFTER I did and werent online customers got helped first. From what my joke of a hairstylist said, is that the women there do not like cutting women's hair. Most likely because they don't know how, I'm a prime example. The staff here is rude and act like they are American Crew or Toni and Guy trained, which they're clearly not. Lets fast forward, I HAD really long hair, I asked my girl for some layers and to have my thick hair texturized. I asked her about 5 times, if she was ok cutting it and she said yes. She basically gave me a mullet and sent me on my way.
My hair was butchered, seriously. It looks like she took a bowl and placed it on top of my head and cut around it then left the rest long. It looked stupid and the layers on top were soooo short I couldn't even use a small curling iron.
She also did a hack job on my sons hair.
Avoid this place and go to the one on Town Center and Charleston and ask for Katie. She fixed my hair, which I basically had to chop off because of the moron who thinks she can cut hair. What a joke.