I purchased Groupons for 90 minute deep tissue massages for myself and my husband. We don't get messages often, so this was a treat to ourselves.
I agree that the waiting area takes away from your initial impression of the place. It's a new location, so I'm hoping there's room for improvement as they get settled in. The pricing seems a bit random, so be cautious of what you choose. There's also a chart strategically placed in the massage room that outlines the expected tipping ranges, conveniently with little envelopes. I found that to be quite tacky.
With that being said, we did enjoy our massages. I had Ben and he did a great job of finding all the kinks in my neck and back. The massage therapists were quiet and let us relax. My husband and I felt like we could just relax and melt into our seats on the way home!
Overall, it was a very good massage, but don't expect the fancy amenities of a spa. Also, be mindful of the pricing. We will probably be back soon.