I had a bad experience at a different AAA repair shop and called customer service to express my dissatisfaction on having my air conditioning condenser going bad first after one year after replacement, then only four months after it was replaced the second time. Spoke with Nancy and she said she would get back to me. After a couple days, Dennis from the 301 N. Arizona Ave called and asked if I could bring it into his shop instead of the other one. This one is close to my home, so they were able to drive me home and pick me up when the car was ready. Dennis told me that Nancy continued to follow up with him to make sure I was satisfied. Dennis also called me the next day to see if everything was working fine. And so far, my air conditioner is blowing colder than it has in a year! I appreciate AAA working hard to make sure their customers are satisfied. I will return to this station again.