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| - I would say that Terminal 4 is probably the best terminal at Sky Harbor Airport and one of the better ones I have visited at the very least. According to the website, they serve the following airlines.
Air Canada
American Airlines
British Airways
Southwest Airlines
US Airways
Volaris
WestJet
I recently flew US Airways from Phoenix to and from Charlotte and was impressed by the variety of restaurants and services offered. Like any airport terminal, the space is cramped, and there is a tendency for it to get really crowded. Not to mention, the fact that some people might have long layovers and/or experience a weather delay that keeps them there for hours. However, it seems as if the staff here thought outside the box to create an experience that is different from the rest.
The most notable thing about this terminal is that there is a fitness trail near the security gate. While I didn't get a chance to go on the trail, I was impressed by the fact that it was there.
Next there is also a small museum that shows off work from local artists that capture the flavor of Phoenix and Arizona in general. Some might find it useless, but I think its a nice option for visitors, especially if you have a long layover to another destination.
As far as food and amenities go, there are several charging stations for people to charge their electronic devices, medical stations, gift shops, and several restaurants. I didn't get a chance to visit them all, but the list provided online really speaks towards the variety of options. Here are the options according to their website:
La Madeleine (open 24/7) - Gate B20
Paradise Bakery (open 24/7) - Gate C17
Wildflower Bread Company (open 24/7) - Gate A9
Blanco T & T
Barrio Café
Chelsea's Kitchen
Cheuvront Restaurant & Wine Bar
Cowboy Ciao
Four Peaks Brewery
Humble Pie
La Grande Orange
Matt's Big Breakfast
Olive & Ivy
Sauce
On top of the variety of restaurants and services, the customer service there is top notch. I had an issue with an earlier flight, and the representative cleared that right up and did it promptly and professionally. No issues there.
My only wish is that it would have been a better experience when it becomes crowded. I came in during a rush, and was not able to sit down and enjoy my meal. I also feel that it is very poor in regards to accessibility and that the announcements would be put on an LED display or something similar. I have a lot of trouble hearing the people on the loudspeaker, especially when there is a change in the departure gate. Thankfully, this rarely happens, but when it does, its frustrating.
In all, I think this is a good terminal. I would venture to say this would appeal to airport nuts like me, who enjoy traveling. But if you were to fly any of the airlines listed above, you could probably do a whole lot worse than make a connecting flight through Phoenix.
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