The pizza is pretty good, but the quality has been falling since our first visit back in November, primarily that the crust isn't being cooked for as long. The crust on our last few pizzas have been very soft. Multiple times the online orders haven't been totally correct. My most recent visit I ordered online and the pickup time was for 6:47 pm. I arrived at 6:45 and the pizzas were still being prepared, they weren't even in the oven. It seems like the staff is simply there for get a paycheck and could care less.