I go to this place at least 2-3 times per week. I would say this is the best place to have a decent meal around McGill. Everything from the price to the quality to the atmosphere is perfect. There is no tip since there are so servers, but everything else is more like a restaurant than a fast food place. The dishes come in nice bowls and plates on a tray.
My favourites are the Dosirak (lunch box) and the pork bone soup. If I'm not too hungry, I'll go with the kimbap, the midi special or a salad (their salad sauce is the best I've ever had). For the Dosirak and hoedeopbap, you get a 10% coupon every time you buy one, and you can accumulate 10 of them and get one free if you go often enough (I've already gotten 3 free ones...).
They used to also include a chocolate in the napkin which was nice but they don't anymore. I've asked and they said it was because a lot of people don't eat it and they go to waste. They told me I can still ask for them, which I do and they actually gave me a couple :)
They are changing their menus now to include bingsoo, can't wait to see what that's like!