I wanted to go to the airport. I booked a car for 1:45 pm. I called at 1:48 pm and I was told the cab was stuck in traffic and would be there in 4 minutes. I called at 1:55 pm. I was told the cab would be there in 2 minutes. He showed up at 2:05 pm: a full 20 minutes late! This isn't what you need when you are trying to catch a flight. I hope when companies like these lose business to Uber, they take a moment to look in the mirror when they ask why. Update: The following year, I found someone reliable: "Z limo service": 514 567 2332.