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| - When we discovered Against the Grain, my hubby and I were thrilled to finally have a cool place to go to along our Harbourfront neighbourhood. Unfortunately, our first visit last night was a huge disappointment. The waitress serving us was miserable and the food was awful.
We thought we would order a bunch of their appetizers to get a taste of a few things. The lobster tacos were ok. The mussels in thai curry sauce was nothing special, but what made it worse was that it was served with fries and ketchup, even though the menu says it comes with 'rustic bread'. We asked our server why, and she actually said that it wasn't supposed to come with bread! I mentioned that most mussels are served with bread to allow people to enjoy the sauce that it comes in, but then she became defensive and said that "most people as for the fries and ketchup that's why it's served with it". Doesn't make sense to me.
Our mushroom flatbread and chicken wings came next. The mushroom flatbread was actually decent. We enjoyed the taste of the truffle oil drizzled over top. The chicken wings, however, we had to send back. The chicken was so overcooked and tough that it was actually hard to yank the meat off the bone. This is the first time we've ever sent back chicken wings as it's my husband's favourite, but this was just inedible. We didn't take our server's offer to get fresh ones made and opted to just have it taken off our bill.
We couldn't wait to get out of there after paying, waiting 10 minutes to get our change back, and not getting the water we had asked for. We had to go to the bar to ask for the water. Final stop was the washroom and that experience just made me realize how badly managed Against the Grain was. Toilet paper was littered on the hall leading up to the washroom. The washroom stall was out of toilet paper. One of the faucets was out of order as was written on the crudely made cardboard sign taped on it said. And 1 of 2 soap dispensers was out of soap.
Overall, a bad experience that made me want to write this review to warn others.
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