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  • We live very close to this store but would not recommend this store for anything other than picking up basic items. We ordered our flooring to continue our tiles throughout the house. The order ? lost as no call from Lowes. There were apologies with noted confusion. My husband made several calls, then finally delivery was scheduled to our home. The tiles were delivered on a huge platform bed truck to my husband's place of work despite having all contact information updated. The truck was so big that employees had to move vehicles and direct traffic to get the truck out. Landscaping was damaged. Installation was set up with workers arriving at our home. The grout was not the same color or type as our existing grout and Lowes was contacted. It was supposed to be re-ordered and arrive within 48 hrs. ( they apparently no longer sell this brand of this grout). We then had to reschedule the installation. We did not get a call so my husband called Lowes. Instillation was set up again. Over 1/2 way into the project we apparently did not have enough grout. The job was finished with a different grout. Needless to say at 10 pm the workers finally had the tiles in. We asked them to call it a day. (1 of the 2 workers did not get there until 9:30 am). We cleaned up the mess the next day. Grout was all over and it was a mess! Needless to say.. We ordered our freezer on line and it was delivered from the Lowes Scottsdale store. The workers were highly professional and we were very impressed.
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