Nice on the phone. Won't do any work on your place without buying a contract. That's ok. Just wanted help installing a camera and was looking for professional help. Very polite on the phone.
Update: Thanks for the speedy message. I have a warranty for my cameras. Just trying to pay someone to do work that isn't my expertise. If it's your policy/experience to not touch that area of potential business that's your prerogative. I bumped the review for your politeness.