If I had the option of selecting no stars this is what the place would get .
Ordered dinner from here, called to add something but was told delivery guy left which was ok. Waited over an hour and a half for it never showed up. Called Eden the boy who answered the phone said delivery guy called which he never did. Offered to redeliver my food but I had to pay for delivery again( which I was not going to pay ) never revived the call at all!!! Ask to speak to the manger ..... Manager on duty says this happens every time with my # but I haven't ordered from Boston pizza in forever. These 2 staff members obviously don't give a crap about any customer service. Ended up ordering our food at another place , somewhere they appreciate the business.