Rio Tan cares about customer satisfaction!! My daughter scheduled an appointment to get a spray tan right before leaving on a trip. When she came home with no visible change in skin tone (at all!) we returned the same day and encountered the manager (perhaps owner?) He immediately assumed responsibility and indicated that at the time my daughter did her spray tan the machine had probably not been adequately primed and ready to use. Without question he let her redo her spray tan free of charge or suspicion. He wanted to make sure she was happy. He was friendly and professional - and above all - HONEST. This is who I wish to do business with. I highly recommend this location for a great spray tan. It is clean and obviously has management that care about pleasing their customers!