I really enjoy DSW and lately is seems to be the only place I shop for shoes. I can get shoes for the whole family here which is another draw- although they don't carry childrens shoes. One thing that I don't think people realize is that they carry a decent selection of handbags and a huge selection of socks.
It is never so busy that I cant get help when needed and checkout is usually pretty quick as well.
My favorite thing about dsw is that if they don't have your size, they free ship to your home and purchases typically arrive fast-my last purchase arrived in two days!
Customer service is great and if you have a return - no problem. This place has a huge selection and decent prices.