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| - Why does this place have 5 stars? And why are so many of his reviewers out of state? Who brings their car from New York to have it fixed by Gene?
I went to Gene's shop with my car and he did incorrect work which did led unnecessary work, charged me more than the dealer would have, tried to milk 850 $ for a new computer (ECU), and pushed me into taking the car to the dealer to have it fixed.
The dealer fixed it by fixing the wiring that Gene did wrong to begin with.
================= The whole story ======================
The story started when I got Crankshaft and Camshaft sensor error codes on my Nissan Altima 2005.
I bought the parts from Autozone and replaced them myself. It turned out that after spending 5 hours working on getting to a hard to reach sensor, it didn't fix the problem so I decided to take the car to Gene to have it fixed.
He proceeded re-wiring a connector that would no longer clip in after I undid the crankshaft sensor.
That didn't fix it. He told me the sensors I got from Autozone were no good based on research he did online in auto forums and that I needed OEM sensors. I let him do the job. He replaced the sensors with the dealer sensors and the problem didn't go away.
Next he checked all the wiring for which he charged me 120$ diagnosis fee (dealer charges 90$).
He told me it all checked out fine and that I needed to replace the computer (ECU) for something like 850 dollars.
So I took the car to the dealer to have the computer reprogrammed because usually computers don't just break to the point of no way to repair them. He did encourage me to have the dealer replace the computer so I give him that.
Reprogramming the computer didn't fix the problem so I gave the dealer another 90 for diagnosis of the problem.
The dealer fixed the problem immediately after for 40 dollars! It was the wiring that was bad which Gene redid, and diagnosed for 200$.
Total rip-off Gene. Stay away. If you can't do the job yourself, take it to your dealer.
lesson learned for 370$ fee from Gene, 210$ from the dealer, 70$ in parts from Autozone, 5 hours of time wasted, frustration, and inconvenience of having to ask friends for rides for 5 days.
Ultimately I took the car back to Gene after the dealer fixed it so that he can see what the dealer did. He refunded me 203$ which included diagnosis and CKP sensor replacement sensor. I'm still down 360$ though for the other stuff he did and the money I had to give to the dealer to diagnose, do what Gene did again and re-program the ECU which Gene said was bad.
He also said that I didn't deserve part of the refund because I was the one who broke the connector I had him fix in the first place.
The good part is that I got to hang out with my friend who helped me fix it for the 5 hours.
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