Wow!! AND I MEAN WOW!! Mike fixed and rebuilt my 3 yr. old, high-end Alienware laptop (hard drive failure) in just 2 days; ABSOLUTELY AMAZING!! It is faster and better than when Dell delivered it to me new. Plus, he took the time to personally demo everything with me and added additional apps to make sure it keeps running at peak performance. My background is Marketing & Customer Service and I have never experienced both better than what I received at Advanced IT. I just found my go-to computer technicians for life. Thanks Guys!