This is the closest I have found in Charlotte to what I think of as the "real" pizza I loved in New York as a kid. Big, chewy crust, dripping with gooey cheese. Just awesome. Doesn't need any toppings other than cheese to be perfect. The Ballantyne location is clean, open and easy with little kids. Staff is friendly. Definitely my "go to" pizza place - would be even more so if they delivered, but I don't believe they do (except through a third party service, which I would be skeptical about using). My wife likes Portofino's pizza better, but she is not from NY, so her archetypal pizza likely differs from mine.