We needed our carpets cleaned because we had a window that broke, and we were worried about glass in the carpet even after we vacuumed it ourselves. I called Chris at C&J Carpet Care and asked if he could clean the carpets, on New Year's Eve. I don't think Chris had been planning to work that day, but he saw the real need for us not being able to wait and agreed to come first thing in the morning. He was prompt, pleasant, and did a quick yet thorough job. I like supporting smaller local businesses, and it always pays off! I would highly recommend C&J Carpet Care if you need your carpets cleaned. We haven't called him to come back and do our tile floors and grout - yet - but the price he quoted was reasonable, and I have no reason to doubt the tile will look just as good as my carpets.